FAQs

Where are you located?

We are an online store located in New York.

Do you have a storefront?

We currently do not but are eventually looking to expand in the future to have a retail location.

Where do you ship?

We currently ship to anywhere in the Contiguous United States. If you have any questions about shipping, feel free to contact us.

Do you quarantine your animals?

We quarantine all our animals for a month or longer to make sure they are eating and healthy. We want to ensure they are ready to make the trip to your home.

How do you ship live animals?

We ship with Fedex overnight shipping to ensure all animals arrive the following day. We will contact you in advanced to arrange an arrival day to make sure you will be home to receive the package.

When do you ship live animals?

We ship Monday-Wednesday every week, weather permitting. We do not ship Thursday just in case of any shipping provider delays. We want to make sure you get your new companion before the weekend.